QR Codes: the Future of Marketing

{ Posted on Dec 09 2009 by Louis Gubitosi }

Recently I was introduced to the unusual concept of QR Codes. As this opened a whole new world to me I started looking for more information on the use and success of these mysterious codes. No matter how much information I find, there are still many questions left unanswered.

What are QR Codes?

QR Codes allow everyday items to become a website (print-to-mobile-to-web messaging) where everything can become a hyperlink, or “physical world hyperlinking”. The “QR” stands for “Quick Response”. These smart codes are similar to the price barcodes found on the packaging of supermarket items, however, QR Codes hold much more information (including website addresses, text and phone numbers). A price barcode can hold only about 20 digits (one direction only) but QR Codes can hold up to 7,000 digits (both vertical and horizontal directions).

“The genius behind QR Codes is that even a hairless chimp can play with them.” – Dana Oshiro, Mashable

How do QR Codes work?

Have you ever had a lot to say and not enough room to say it? You may not be unhappy for too much longer because these QR images can encode up to 7,000 alphanumeric characters.

QR images consolidate data down into a graphic which can be viewed at any size readable by a digital camera. When a QR reader is installed on a mobile phone, the consumer simply points their camera phone at your barcode, and the phone links them directly to your web page in seconds.

How are QR Codes used?

So far, QR Codes are being slapped up on just about everything in Asia. Here are just a few examples of where you can find them:

Anyone with a smartphone can scan and read QR Codes with the click of a camera, and anyone with access to a computer can generate QR Codes themselves. Kaywa’s QR-Code offers a QR barcode generator a link to download their reader.

By scanning the codes, you can access images, websites, place phone calls, play a video and send text messages. By creating the codes, you can produce your own messages. It is pretty exciting if you think of the marketing possibilities of actually living it this type of “web” world.

Locations:

QR Codes are massive in Japan, appearing in magazines, billboards, business cards, shop windows, T-shirts, and more. McDonalds in Japan are also using this on the side of burgers which directs you to a web page displaying the nutritional information.

So far in the US, Google will be taking another stab at QR Codes by calling its program Favorite Places. They will be providing restaurants and other retailers with stickers for their windows (reviews, Zagat ratings, positive newspaper and magazine features). The UK and Australia are also starting to use QR Codes more in advertising.

Pros of using QR Codes:

With QR barcodes, in one click you’ll be directed to your mobile website. This saves time and avoids the frustrations of typing complicated URLs into a web-browser or dialing a 1-800 number.

Go Green: The codes are also meant to increase efficiency and reduce waste. For example, paperless air travel, electronic tickets for a concert or registering for an event. This type of registration will likely become more popular as camera and scanner technology improves.

These codes are great for advertisers, publishers and brands because they are connecting the physical world to the interactive world and driving traffic to their mobile internet site. This is an effective way to add interactivity to any print media and the possibilities are endless!

Cons of using QR Codes:

Despite being created back in 1994 QR Codes are rarely seen in America, because our phones don’t come equipped with the QR Code readers.  This is the reason for very slow marketing and advertising progress. I do believe that QR Codes will start to pick up soon because smart phones with cameras are becoming more and more common (Android or iPhone). Recently, Blackberry messenger 5.0 was released and this included a barcode reader. Once these readers are pre-installed on cell phones and a major brand brings more attention to the technology (Google), QR barcodes will be the new media wave.

As a graphic and web designer, I’m thinking… “does the 2-D QR Code lack visual dynamism? Could graphic elements be inserted into the code to make it more memorable?”
It’s true that you don’t need a built in barcode reader, but you do need to download a free barcode reader app. Here are two highly recommended iPhone QR Code apps:

QuickMark – $1.99
- Seems to be the fastest reader out there.
- Is the first of the “just wave it around” QR Code readers.

Barcode
- Pinch and scale how big the barcode is before decoding. Handy since iPhone’s camera can’t focus.

You can also create your own free QR Code for any website or short blurb of text using code generators like this one from Kaywa.

 

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Posted on December 9, 2009 at 1:21 pm

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There are 10 comments (+add)

  1. Dave says:

    Nice post,

    Whilst we’re more in to the technology of barcoding, it’s always nice to show our customers what the marketeers are doing, especially with 2D barcodes.

    I might re-blog this and link to some of your pictures if thats OK with you, will link back and credit you.

    Dave

    ReplyReply
  2. Greg Petropoulos says:

    So the big question around here is whether QR codes should be accompanied by a modicum of copy–instructions for those with scanners, a URL for those without, or a hint of the enticing whiz-bang people can expect by scanning.

    I say yes. It seems to me that, as they become more ubiquitous, QR codes are merely a convenience to take people to a site without all that typing or is a quick way to induce loyalty by offering great discounts.

    But the ubercool designers say no.

    Admittedly, I’m uncool enough to suppose the QR stands for Quiet Riot. So … is the intrigue of a lone QR code enough to entice a scan? How much longer will they induce curiosity?

    Why aren’t I ubercool?

    ReplyReply
  3. WNYLRC Newsletter » Blog Archive » Report on Handheld Librarian 2010 by Jaclyn McKewan says:

    [...]  A good intro to QR codes is available here: http://interactiveblend.com/blog/interactive/qr-codes/ [...]

  4. Nina says:

    Great post.

    Theres a company I found this app on my iPhone that processes payments using these QRcodes. It’s called Mobio. Have you ever heard of it?

    ReplyReply
  5. Jennifer says:

    How long does a QR code last? Is each one unique?
    How do companies make QR codes unique to them? And is there rules or charges to use it for marketing purposes?
    If we are a small company, how could we use it?

    ReplyReply
  6. Louis Gubitosi says:

    Hi Jennifer, QR codes last forever and each one is unique. Use this link to create your own: http://qrcode.kaywa.com/ Usually this code will refer you to a website, send a text or make a phone call… I’m pretty sure you can have it give any piece of information.

    ReplyReply
  7. jennifer says:

    Louis,
    Thank you for your response.
    So if I have a small business and wanted to use QR codes on my marketing pieces, like a newspaper ad, would it still be free to use those QR code generators?
    Thanks very much for your help!

    ReplyReply
  8. Louis Gubitosi says:

    Jennifer, I don’t see why not… it’s a public generator.

    ReplyReply
  9. QR and Bluetooth Proximity Marketing: A new era for construction marketing? | Construction Marketing Ideas says:

    [...] QR (Quick Response) Code marketing involves the application of a bar code to print media (it can be fliers, magazine ads, or signage) which can be scanned by your mobile device and link the reader directly to your website for more advanced interaction.  Bluetooth Proximity Marketing sends an advertising message to your mobile device when you are near the relevant location; say you are at a particular transit station or maybe new homes site. [...]

  10. Gracie Hayes says:

    mobile websites are already growing these days. pretty soon we would have tons of them.-:’

    ReplyReply

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